Business Process Re-engineering (Process Improvement) @

When the world's largest retail bank's #Tokyo branch wanted to re-engineer their home loan application and #distribution #process covering sales staff at the branches, the #underwriting and #disbursement staff in the operations and risk management they chose TopTech for its proven expertise in this field.


Largest global retail banks Tokyo office.

Background & Challenge

Client wants to expand its Assets business. This means significant staff expansion to #support #operations and #underwriting. The asset operations process spans sales through #loan #disbursement. Organizationally, it means the process covers sales staff at the branches, the #underwriting and #disbursement #staff in the #operations and #risk #management. Currently, all the staff is very conversant with the paper-based process. While it is easy to come up with areas of improvement, a major challenge - as is always the case with any process improvement project - is to get the staff to change their habits and mindset for implementing the identified improvements.


Jointly working with the client the solution identified and defined by #TopTech includes:


53 views0 comments



TopTech Informatics K.K.
Jidai Bldg. 4F, 1-7-5 Iidabashi
Chiyoda KU, Tokyo
Japan- 102-0072


T: +81 3-6909-4441 
F: +81 3-6909-4442




  • LinkedIn Social Icon
  • Facebook Social Icon
  • Twitter Social Icon
  • Instagram Social Icon

© 2019 TopTech Informatics K.K     Terms of Use  |   Privacy Policy